CUSTOMER SERVICE

Shipping Policy

All UK packages are sent via Royal Mail and are shipped Special Delivery Next Day/ First Class During Covid however please allow extra days for delivery.

DHL courier shipping within the UK is also offered. Please note, If selecting DHL courier shipping a contact phone number is required.

For International shipping we offer 2 options

1. Royal Mail International Tracked and Signed. This usually takes 5 - 7 for European and countries close to the UK, US and further can take 7 - 12 days. However during Covid please allow up to 25 days for delivery.

2. DHL Express. Depending on location this can take from 1 - 2 days up to 7 days to be delivered. Please note, If selecting DHL courier shipping a contact phone number is required.

We ship globally.

 

Refund Policy

We do accept refunds on all our products except from our face masks, made to order and collaboration products. Refunds are given on the other products provided we are notified within 14 days of the product being received.

If you are not fully satisfied with your purchase upon arrival, please notify us immediately and we will attempt to correct the situation for you. We do not cover return shipping. 

Once the product is returned we will initiate the refund.